@article{Zuffi_2022, title={An effective on-line dispute resolution network for enhancing collective redress in Europe: how to handle mass small claims through an integrated approach}, url={https://www.revistasmarcialpons.es/rivitsproc/article/view/an-effective-on-line-dispute-resolution-network-for-enhancing-co}, DOI={10.37417/rivitsproc/688}, abstractNote={<p>The ESCP disappointing results, the scarce interconnection between Reg. 861/2007, ADR legislation and Directives 2019/2161 and 2020/1828, as well as the suboptimal functioning of the ODR platform urge for a global rethinking. The Author points out some possible interventions to implement consumers’ and users’ protection in relation to small and homogenous claims, hoping that the European Institutions will soon consider a reform aimed at establishing an online integrated justice service in which court procedures merge with mechanisms of amicable solution.</p>}, number={1}, journal={Revista Ítalo-española de Derecho procesal}, author={Zuffi, Beatrice}, year={2022}, month={may}, pages={161–179} }